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Determinants of savings mobilization in commercial banks in Uganda, A case of Centenary Bank Greater Kampala Region-Uganda
(Makerere University, 2018-10)
The study evaluated the determinants of savings mobilization in commercial Banks with a specific focus on Centenary Bank greater Kampala region in Uganda. It was based on the following objectives; to examine the factors ...
Service fairness, service quality and customer satisfaction: a study of agency banking at centenary bank, Kampala Uganda
(Makerere University, 2023-09)
The study set out to investigate the relationship between service fairness, service quality and customer satisfaction with agent banking. The study was conducted using a cross sectional design which involved a quantitative ...