Browsing School of Social Sciences (SSS) Collections by Title "New public management and service delivery in Uganda: A case study of the Directorate of Citizenship and Immigration Control"
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New public management and service delivery in Uganda: A case study of the Directorate of Citizenship and Immigration Control
(Makerere University, 2011-07)This study was conducted to find out whether NPM had improved service delivery at the Directorate of Citizenship and Immigration Control (DCIC), Ministry of Internal Affairs. The study specifically sought to establish ...